Understanding and empathising with your employees are undoubtedly essential skills in knowing how to get the best out of them, whether it be in high performing sports or business teams. This is something that Burnley FC have managed to do with the troubled Joey Barton for the three months and 16 games he was with them for this year.
At Applied Influence Group, we provide a number of tools which help our delegates understand and empathise with individuals as we view this as the essential foundation needed before attempting to influence them. Burnley FC understood Barton's issues and with empathy adapted to them in order to get him performing to elite Premier League standards.
Regardless of your opinion on Barton, the crime or the ban, it is a huge achievement for Sean Dyche (Burnley's manager) to have succeeded in getting his employee to focus on the task at hand week in, week out and perform to an elite level. Managers throughout the business world are required to successfully influence their own employees to deliver peak performance despite problems in their own personal life and could learn a great deal from the lessons of Dyche and Burnley FC.
The exact tactics they used to get the best out of Barton are unclear, but from viewing his statement, at the core of it was understanding and empathy. If you would like to know more about the skills and services we provide, please visit our website www.appliedinfluencegroup.com or email me on kyle@appliedinfluencegroup.com
I want to thank the Burnley FC board, management, players and staff for their faith and understanding, and their belief that I would play for them, and play well, even with this hanging over me, and I want to thank the Burnley fans for the support they have given me throughout. They have been brilliant